CHC is now offering CDs of its audio conference and webinar educational programs for home care and
hospice organizations and professionals. If you missed the original conference, you now have an additional
opportunity to learn what you need to know. For audio conferences, you'll receive an audio CD (or two CDs in the case of 90-minute conferences)and
a data CD with the conference presentation and handouts. For webinars you'll receive a CD combining the
the audio and presentation.Pricing for the conferences varies. People who participated in the original conference receive a
substantial discount as do HCP members.
"Customer Service Strategies That Will Separate You From The Competition"
held April 2008
90-minute webinar
Louis Feuer will show you how to exceed customer expectations, build positive rapport and remove barriers
to quality service.
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"The Secret to Home Care Safety & Accident Prevention"
held February 2008
60-minute webinar
Learn how to create a safety culture.
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"Lies, Damn Lies and Financial Statements"
held January 2008
90-minute webinar
Learn ways to make better management decisions in
investments, resource allocations and operations.
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"Weather Safety"
held November 2007
60-minute webinar
Make sure your staff is prepared for all types of weather hazards.
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"Strategic Marketing"
held September 2007
Two 90-minute audio conferences on one CD
A ground-breaking new branding technique will increase the effectiveness of your marketing
programs and maximize your return on investment. Plus, you'll learn how to find your sales wave,
control your ride, and take it all the way to success!
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"Workers' Compensation Changes"
held July 2007
60-minute webinar
Examines the many important changes in New York's workers' compensation system as a result of
legislation passed in 2007. Find out how your business will be affected.
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"Crossing the Line: Clinician to Manager"
held April 2007
90-minute webinar
Reviews the critical job functions of a home care clinical manager, identifies essential skills
and explores how critical thinking is used by managers.
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"OSHA: Know How"
held February 2007
90-minute webinar
Are you in compliance with OSHA regulations? Know what you need to report and how to do it.
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"Immigration Compliance: Checkup and Best Practices"
held January 2007
90-minute webinar
Make sure you are up to date with the latest laws, rules and stratregies regarding immigration.
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"Finding & Keeping Home Health Nurses"
held December 2006
90-minute audio conference
Discover what you can you to recurit nurses and other health professionals and then
to retain them.
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"Emergency Disaster Preparedness"
held August 2006
90-minute webinar
Take advantage of hard lessons learned from Katrina and other disasters. Make sure
your agency is prepared for the next emergency.
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"Managing Performance While Avoiding Legal Liability"
held July 2006
90-minute webinar
Challenges to employment decisions in administrative proceedings and litigation continue
to grow. The right information will keep you on good terms with your employees.
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"Alphabet Soup: Grantwriting from A to Z"
held May 2006
90-minute webinar
Grant funding is available. And it's not necessarily limited to nonprofit organizations. Learn
how to get your share.
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"Home Care Safety: Real Stories, Real Lessons"
held February 2006
90-minute webinar
Experts share real field cases so you can learn how to prevent the most serious home care
worker accidents. Find out how to keep your employees safe and your exposure
low.
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"Home Care Marketing on a Shoestring Budget"
held December 2005
90-minute webinar
A high-energy journey toward innovative marketing mastery. Get the tools and techniques that
can make the difference for you and your agency.
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"Home Care Safety During Emergencies & Disasters"
held November 2005
90-minute webinar
Home care agencies and staff must be prepared for a disaster of any kind . . . from how to back up your data
and where to store it to what the aide in the field needs to do in an emergency.
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"Workers' Comp: Ask The Experts"
held May 2005
90-minute audio conference with visual materials
Tips and strategies to help control your workers' compensation costs. John Conroy and Gail Farrell
of Program Risk Management answer the questions employers commonly ask covering such topics as:
negligence; right to sue; benefit exclusions; lump settlements; and much more.
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"Comprehensive Employee Handbooks"
held April 2005
90-minute audio conference with visual materials
No matter what size your agency is, an employee handbook is a must-have document. Attorney John
Bagyi leads the discussion for a program that will help you avoid employment problems and legal
disputes. You'll find out why you need an employee handbook, why it must be up-to-date and how to
keep it that way.
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"HIPAA Security Rule"
held February 2005
90-minute audio conference with visual materials
This session will give you the HIPAA Security background, regulation requirements, how to assess your
readiness and what you need to do to be prepared. Avoid costly penalties and unnecessary regulatory
headaches. HIPAA expert Tom Williams of Stony Hill Management leads the discussion. A former executive with a
leading home care software company, Tom has led
nearly 100 seminars over the past five years on information technology.
The audio conference will come as a two-cd set. In addition, you will receive a data CD with the
conference presentation and handouts.
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"Save With Safety"
held December 2004
60-minute audio conference
Jim Pavoldi, Director of Loss Control, for Program Risk Management, Inc., and Ann Quinn, Director of
Patient Services for Home Health Care Partners, will show you how to embed a safety culture in your
agency that protects agency resources. Safety makes good business sense and a safety culture can
improve your agency's bottom line.
In addition to the audio CD, you will receive a data CD with the
conference presentation and handouts.
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